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When Change Was Needed It Did Not Occur ©
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10th April 2008
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by Susan Michaelis
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There are three main reasons why the FODCOMs, SBs, ADs
and AOMs failed to rectify the problem.
Firstly, the BAe 146 checklist was changed to add the
word ‘Fumes’ although the initial BAe 146 2001 AOM Ref 01/004V actually
stated the requirement for the pilots to use oxygen, ‘any time that
unusual smells indicating the presence of fumes are detected, as there
is a possibility that these may be associated with incidents of
suspected crew incapacitation.’ The checklist change was not adequate.
The checklist should have been changed to add the phrase, ‘Suspected
Contaminated Air or Fumes.’ Many crews will have interpreted the
information as requiring them to positively identify that the air was
contaminated, rather than merely suspect this to be the case.
Additionally, they could assume they were only being advised to use
oxygen under positive identification associated with incapacitation
only. This on the face of it could advise the pilot that adverse effects
and impairments are to be disregarded. Some crews will view fumes to
mean a non visible smell, while others may still view that a fume has a
visible component to it as well, as seen below in the dictionary
definitions of ‘fume.’
Compact Oxford Dictionary On-Line [69]:
Noun: fume: A gas or vapour that smells strongly or is
dangerous to inhale.
WordWeb On-Line [70]
Noun: fumes
Gases ejected from an
engine as waste products - exhaust, exhaust fumes
Noun: fume: A cloud of
fine particles suspended in a gas - smoke
Verb: fume: Emit a cloud of
fine particles - ‘The chimney was fuming’ - Smoke
The word ‘fume’ will mean different things to different
people, some will understand fumes to mean smells but others will expect
a visible element like misting rather than smoke. The unusual smells
part was key for change to occur and was not given the emphasis it
should have. Additionally, the term ‘suspected unusual smells / fumes’
or ‘contaminated air’ should have been included. In fact, some current
checklists for other aircraft types now are headed as, ‘Air
conditioning, smoke fumes and suspected contaminated air.’ [71] The
Airbus A320 checklist refers to the, ‘smoke / toxic fumes removal’
requiring actions to be taken for, ‘dense smoke or toxic fumes.’ [72] An
interesting point is that the aviation industry to this day advises that
the fumes are not toxic and therefore crews usually disregard advice
given by the regulators and manufacturers. Why act when in Airbus terms
you only need to act when ‘toxic’ fumes are present when you are told
contaminated air is not harmful?
Secondly, most crews never saw either of these AOM
messages despite the messages saying they should be informed on the
front page of the notice. [73] Even cabin crew were meant to see AOM
00/030V but we have never met any who did. Most BAe 146 pilots will tell
you the contaminated air smell was so extremely frequent and familiar to
them that for any change in habit to occur they needed stronger guidance
than an AOM few ever saw. [74] The ambiguity contained within the AOMs
and the fact that the regulator and most airlines did not take any
responsibility and push these important points resulted in little change
in the way crews dealt and continue to deal with contaminated air. Crews
on the whole simply continued the way things were.
Thirdly, and most importantly, there was no active
education of crews. The BAe 146 as a BAe 146-100 made its first flight
on 3rd September 1981 and yet these British Aerospace, All Operator
Messages offering guidance on contaminated air were coming out nearly
twenty years later. Twenty years of crews regularly being exposed to
contaminated air on that aircraft type whilst simultaneously being told
there was nothing to worry about means one thing for certain. It means
that a massive educational program is needed to change the status quo.
Apart from not seeing the AOMs, most crews would never have seen a SB or
AD and few would read the CAA FODCOMS. Crews rely on their employers,
the airlines, to tell them what to do or for the CAA to contact them if
something was very urgent. Neither the AOMs, SBs, ADs or FODCOMs or the
information contained within these documents was sent to all pilots, by
any national regulator. Yet the national regulators such as CASA, the UK
CAA or the FAA all have the mailing address of all professional pilots
on their database. The national regulators also know exactly who holds a
licence to fly each particular aircraft type, known as an aircraft ‘Type
Rating.’ If they really wanted to overcome the complacency that existed
and seriously educate crews, they could have written to all pilots or to
all pilots who were specifically qualified to fly the BAe 146; however
this did not occur.
The regulators turned a blind eye on airlines who
did little to get the message across. When visible smoke is present in
the flight deck we would say most crews would use oxygen as this has to
be the sensible option. Everyone knows fire fighters go into burning
buildings with breathing apparatus so it’s not a difficult step for
crews to take and most would - they are professionals. All airlines
would also want crews to use oxygen in serious smoke situations;
however, by educating and telling crews to take contaminated air events
more seriously they would have immediately increased their operating
costs when contaminated air events occurred through increased
maintenance costs and aircraft down time. Therefore, the airlines
response was on the whole grossly inadequate with most airlines simply
changing the checklist to comply with the regulations but not carrying
out the much needed education process. The consequence of this lack of
vital education is that the status quo pretty much continued. Crews
continued not to take contaminated air seriously and also failed to
report contaminated air events as they should. These last points cannot
be overly emphasised.
Evidence of the operators resistance to the requirement
to report all fume events on the BAe 146 as required by the 2001 AD was
aired at the 2001 BAe 146 Operators Conference. The minutes report: [75]
John Lahart (Aer Lingus) is concerned that they’ll
end up grounding the fleet due to crew upon the AD being released.
Roger Lien (Mesaba) expressed concern the crews will
be writing up everything unnecessarily.
Comment from audience: Condition to inspect engines
will ground aircraft. MEL is allowed, but pilot may refuse the continued
use of aircraft. Inspectors may ground aircraft.
Flight Safety Aspects of Contaminated Air
References
69. Available at:
http://www.askoxford.com/concise_oed/fume?view=uk.
70. Available at:
http://www.wordwebonline.com/en/FUMES.
71. Major UK airline B737 non normal checklist.
November 2005.
72. Airbus A320 abnormal and emergency procedures:
Smoke toxic fumes removal. 3.02.26. rev 23.
73. UK BAe 146 crew advice to AOPIS. 2005.
74. UK BAe 146 health and exposure survey of BAe 146
pilots: 86% of pilots had experienced contaminated air smells on the BAe
146.
75. ALF 502R/507 Operators Conference. February 22,
2001. London. BAe 146.